Accessible rooms, mobility needs and ADA facilities at the hotel
Omni Atlanta Hotel at Centennial Park provides wheelchair-accessible public routes, an ADA-compliant pool/whirlpool area, and several accessible guest-room types including a Deluxe Room (Roll in Shower). If you need specific mobility features (roll-in shower, grab bars, lowered fixtures, visual alarms), request them when booking and confirm with the hotel in advance.
In this guide
- What accessibility is available in public areas
- Accessible guest rooms and showers
- Pool, fitness center and other amenity accessibility
- Service animals, pets and mobility equipment
- How to request an accessible room and what to confirm
- Arrival, parking and getting around the neighborhood
- Practical tips for travelers with mobility needs
What accessibility is available in public areas
The property is described as handicapped accessible with wheelchair-accessible paths of travel, elevators throughout the hotel, and a wheelchair-accessible registration desk.
Public Wi‑Fi is complimentary in public areas, and the front desk and concierge are available 24 hours to assist with directions, transfers, and arranging accessible services.
- Wheelchair-accessible path of travel throughout property
- Elevators serving guest room floors
- Wheelchair-accessible registration/front desk
Accessible guest rooms and showers
Accessible room options are listed among the hotel’s room types. The hotel specifically offers a Deluxe Room (Roll in Shower), and third-party photos and property images show accessible bathrooms with roll-in showers and accessible toilets.
If you need features such as roll-in showers, grab bars, lowered sinks, or visual alarms, request them when booking. Availability of specific accessible rooms varies by date and inventory.
- Deluxe Room (Roll in Shower) — shown as an accessible room type
- Some Deluxe Double Room and Deluxe Room images show accessible bathrooms/roll-in showers
- Executive Suite and other suites exist but accessible-specific variants are not listed for each suite type
| Room type | Bed options | Accessible variant noted |
|---|---|---|
| Deluxe Room (Roll in Shower) | 1 King Bed | Yes (roll-in shower listed) |
| Deluxe Double Room, 2 Double Beds | 1 King Bed or 2 Double Beds or 1 Double Bed | Accessible bathroom shown in images (verify at booking) |
| Deluxe Room, 1 King Bed | 1 King Bed | Accessible variants available on request |
Pool, fitness center and other amenity accessibility
The outdoor heated pool and whirlpool area are listed as ADA compliant. The property has a heated outdoor pool with a hot tub on a sun deck.
The hotel advertises a 24-hour fitness center with Peloton bikes and on-demand programming; specific accessibility features for the fitness center (e.g., accessible equipment or transfer benches) are not detailed in the public facts.
- Heated outdoor pool and hot tub — ADA-compliant pool/whirlpool area
- 24-hour fitness center with Peloton bikes and modern cardio/weight equipment (accessibility details not specified)
- Concierge and front desk can confirm pool access and any transfer-assist equipment
Service animals, pets and mobility equipment
Service animals are exempt from the pet fee and require no documentation; the hotel is otherwise pet-friendly for pets under 25 lbs with a one-time non-refundable pet fee (policy noted by the property).
The hotel can usually accommodate guests who bring mobility equipment, but policies for storing or charging batteries for mobility scooters or powerchairs are not specified in the available public facts — contact the hotel in advance to confirm.
- Service animals: no fee and no documentation required
- Pets under 25 lbs: one-time non-refundable pet fee (per hotel policy)
- For battery charging/storage or large mobility aids, contact the hotel before arrival
How to request an accessible room and what to confirm
Ask for accessible-room features when you book and then call to confirm closer to arrival. Accessible rooms and features are limited and assigned based on availability.
When you call, confirm the exact items you need (roll-in shower, grab bars, lowered closet rods, visual fire alarms, toilet height) and ask that the reservation notes include your accessibility requests.
- Request the specific room type (for example, Deluxe Room (Roll in Shower)) at booking
- Confirm grab bars, roll-in shower dimensions, and visual/ural alarms if needed
- Call the hotel or BookResorts agents to reconfirm your requests before arrival
| Who to contact | Phone |
|---|---|
| Hotel (front desk/concierge) | (Contact via property phone listed on booking confirmation) |
| BookResorts agents (24/7) | +1 (888) 605-1350 |
| Hotel website (accessibility info & booking) | See sources below |
Arrival, parking and getting around the neighborhood
Valet-only parking is offered; the property lists valet rates on its site. If you need accessible parking curb service or a designated accessible drop-off, contact the hotel to arrange assistance.
The hotel is directly connected to State Farm Arena and the Georgia World Congress Center by an indoor walkway and sits across from Centennial Olympic Park, making short, mostly level walks to major attractions. MARTA and other transit options are nearby.
- Valet-only parking; contact the hotel for accessible drop-off arrangements
- Indoor walkway/skybridge to State Farm Arena and Georgia World Congress Center
- Centennial Olympic Park is directly across the street and reachable on level sidewalks
Practical tips for travelers with mobility needs
Bring any specialty equipment documentation if helpful, and note in your reservation whether an accessible room must be guaranteed at check-in rather than requested.
Arrive early when possible to allow time for any room changes or additional setup, and use the 24-hour front desk/concierge to request assistance with luggage, transportation, or local accessible sightseeing options.
- Add accessibility requests to the reservation and call to reconfirm before arrival
- If traveling with a service animal, notify the hotel if you need specific bedding or room types
- Use the concierge to arrange accessible transportation or tickets to nearby attractions
